PAYMENT: We currently accept most standard debit or credit cards and also payment with Apple Pay and Gpay. We do not store any payment details on our systems. We do not accept bank cheques, American Express or bankers drafts. Please ensure your bank cards are 3D secure otherwise you may have difficulty during the checkout process. We no longer accept PayPal.
SHIPPING: The cost of shipping your order will automatically calculate at the checkout stage - unlike most online operators you can do this before inputting all your personal details so it is quick and easy. We always aim to provide the lowest costs we can, it is usually much cheaper than a drive to the shops!
Wherever possible we aim to provide a choice of carrier to deliver your order
DELIVERIES: Delivery is often made by Royal Mail unless it is a bulk order when we may use a specialist carrier - we will of course let you know if this is the case.
UK deliveries are for all areas treated by Royal Mail as mainland, this currently includes Northern Ireland, Scottish Islands, Isle of Man, Guernsey and many other locations - if your location is not covered by RM we will contact you about your order. We are not responsible for delays by any carrier this is completely out of our control but we will help where we can with relevant despatch times etc.
DESPATCH: We will always try to despatch your order as soon as we can, our normal cut-off time is 12:00 noon for despatch the same day but we cannot guarantee this, there may be times when it takes us a little longer particularly if your order is very large or complex. We despatch orders Monday to Friday only.
After 30th June 2021 we will no longer supply private orders to countries within the EU due to VAT regulations imposed by the EU.
For EU VAT registered businesses you will need to contact us to set up an account and have your tax registration confirmed.
Our items are now available from WTTECH.DE for delivery throughout Europe
OTHER OVERSEAS ORDERS:
We ship orders internationally, once you have selected the items you require choose your country from the drop-down list, this will automatically calculate the shipping fees for you. All orders shipped overseas are sent tracked and signed for. If your country does not appear in the list we do not ship to that country at present. You can get details of the cost of shipping for your order before registering or entering personal details unlike most other online businesses. All orders sent outside the UK are supplied DDU (Delivered Duty Unpaid) and you will be required to pay for any import tax and duty fees in your own country.
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